Website information / en-PL
Website terms
These terms describe the current use of lunaveracasino.com. They are a plain-English information document and should be reviewed and adapted by the verified site operator before publication as a final legal agreement. The operator should insert the correct business identity and production contact details.
1. Website information
The site presents LunaVera Casino Hotel as a physical hotel and adult evening venue in Kraków, Poland. It is intended for visitors in Poland and is written in English. Page content is general information and does not replace a direct confirmation from the hotel, venue, service provider, or relevant official authority.
2. No online gambling service
This website does not provide online casino games, online betting, gambling accounts, deposits, withdrawals, player wallets, bonus codes, wagering links, odds, or payment processing. No part of the site creates an online gambling relationship. Casino references describe physical, on-site entertainment only.
3. Hotel and venue information
Descriptions of rooms, suites, dining, lounge service, Kraków context, and the physical casino venue are editorial overviews. Current room inventory, service arrangements, entry requirements, game categories, access, and availability can change. Contact the guest team for current details and do not assume that a page creates a reservation or access right.
4. No booking guarantee
An enquiry is not a booking, payment, reservation, room hold, dining reservation, event ticket, or promise that a particular feature will be available. A valid form submission only completes the static page flow. Any actual hotel or venue arrangement must be confirmed through the operator's verified production process.
5. Adult-only casino access
Casino areas are for adults aged 18 and over. Venue staff may apply current identity checks, entry rules, house etiquette, dress guidance, capacity controls, or other lawful requirements. Adults-only wording does not guarantee entry, access to a particular area, or availability of a game or table.
6. Local rules and identity checks
Visitors must follow current venue instructions and applicable local requirements. Do not send passport details, identity-document numbers, payment information, or other sensitive data through the website form. If a production operator needs a verified document for a lawful purpose, it should use a separate, clearly described process.
7. Responsible behaviour
Gambling carries financial risk and is not a way to earn money. Users should set time and spending limits before play, never chase losses, avoid play while distressed, impaired, tired, or under financial pressure, and take breaks. Read the Responsible Play page before considering an on-site venue visit.
Users must not use the website to promote gambling to minors, request a guaranteed outcome, seek a bonus code, create a remote gambling account, or encourage unsafe or unlawful behaviour.
8. Accuracy and availability
The operator aims to keep information useful and transparent but cannot promise that every page is complete, current, error-free, or available at every time. Do not rely on an invented price, address, phone number, opening hour, licence detail, award, rating, review, guarantee, or availability claim. Where owner-supplied information is missing, the site says so.
9. Enquiry forms
Forms use method GET and action /success. They request limited information and include browser validation and a privacy acknowledgement. Client-side validation is for usability and does not prove delivery. The current static build has no database, CRM, server endpoint, or email delivery integration. The success page must not be interpreted as proof that a message was sent or stored.
10. Acceptable use
Use the site lawfully, respectfully, and without attempting to disrupt it, bypass access controls, scrape sensitive information, upload malicious code, impersonate another person, or use the pages to target minors. Do not submit content that is abusive, discriminatory, fraudulent, threatening, or unrelated to a legitimate enquiry.
11. Intellectual property
The website structure, written copy, visual treatment, brand assets, local media, fonts, and code are protected by applicable intellectual-property rules unless a different licence or ownership statement applies. You may view the pages for personal or legitimate business evaluation. Do not copy, sell, republish, or alter brand assets without permission from the relevant rights holder.
12. External links
Links to official government, public-health, city, or other external resources may be provided for context. An external link is not an endorsement, guarantee, or incorporation of that site's content. Check the destination's current information and privacy terms before relying on it or entering personal data.
13. Privacy
The Privacy Policy describes the current static functionality, including consent localStorage, the absence of configured analytics, form validation, technical hosting information, and the limits of the implemented delivery flow. If the production service changes, the privacy information and these terms should be updated together.
14. Liability limitations
To the extent allowed by applicable law, the operator is not responsible for decisions made solely from general website information, changes in room or venue availability, interruptions outside reasonable control, third-party content, or outcomes of a physical visit that were not expressly confirmed. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limits a consumer right that must remain available.
15. Changes to these terms
The operator may update the site and these terms when content, functionality, law, providers, or the hotel and venue offering changes. The current version should show its publication or review date in production. Continued use after an update may be treated according to applicable law, but the operator should give clear notice of material changes.
16. Applicable law
Applicable law and competent courts should be stated by the verified operator after considering its legal identity, place of establishment, consumer rules, and the visitor's rights. This document does not invent a jurisdiction or claim a legal conclusion that has not been reviewed.
17. Contact procedure
For questions about the site or these terms, use the verified operator contact route published in production. The current static site provides a contact page as an enquiry route but does not claim that a message has been delivered or stored. Do not use the form for emergencies or urgent responsible-play support.
18. Planning from editorial pages
Use room, dining, hotel, Kraków, casino, and responsible-play pages as orientation material. They are written to make questions easier to ask, not to replace a current confirmation from the operator, venue staff, city services, or a qualified professional. Opening hours, access conditions, room features, menus, events, travel conditions, identity checks, and public resources can change. A visitor remains responsible for checking the information that matters on the day and for allowing enough time to respond to those changes.
19. Respectful communication
Contact forms should be used for a clear, lawful enquiry. Do not send abusive content, impersonate another person, submit someone else’s personal information without a proper basis, upload confidential documents, attempt to obtain payment or identity data, or use the route to request online gambling, player accounts, wagering links, or guaranteed outcomes. The owner may ignore or block submissions that create safety, privacy, fraud, or operational risk, subject to applicable law and any rights the sender has.
20. Production handover
These terms are a static-build starting point. Before launch, the verified operator should replace the placeholder business identity, confirm the production contact route, review consumer and venue rules, check the legal position of the physical casino service, and align the terms with the final privacy notice and technical implementation. Adding a booking engine, payment provider, analytics, advertising, newsletter, map, or account system changes the website and requires a fresh review of the relevant pages and user promises.
21. Third-party services
The static build does not promise that any external booking, payment, mapping, analytics, advertising, messaging, identity, or gaming service is active. If a production operator connects one, the service may have separate terms, privacy information, fees, eligibility rules, technical limits, and interruptions. The operator should identify the service before asking a visitor to rely on it. A link or button does not turn a general editorial statement into a guarantee made by that provider.
22. Visitors and the city
Visitors should follow applicable Polish law, venue instructions, public-space rules, transport guidance, cultural-site requirements, and reasonable directions from staff. Treat residents, workers, other guests, and public places with care. Do not use the site to plan harassment, fraud, unsafe travel, underage access, or behaviour that puts another person at risk. For urgent safety or health concerns, contact local emergency or public-health services rather than relying on a static website.
23. Reading this document
These terms are intentionally careful where production facts are missing. A phrase such as “where available,” “subject to confirmation,” or “current information” means exactly that: the visitor should ask the verified operator before relying on the detail. Nothing on this page creates a booking, account, wager, payment obligation, venue admission, winning expectation, professional advice relationship, or promise that a page will remain unchanged.
24. No hidden promise
The restrained wording on these pages is deliberate. A visitor should not infer that an editorial description creates availability, admission, a reservation, a financial result, or a service level. Ask for current confirmation whenever the detail matters, and do not rely on an outdated page for a time-sensitive decision.
25. Final reading rule
When a page and a live confirmation differ, ask the verified operator and rely on the current confirmation for the decision. The static page is orientation, not a hidden contract for facts it cannot maintain.